Effective, fast, individual: Benefit from excellent support from Switzerland!

Look forward to excellent software support: our highly qualified POS integration and reconciliation teams advise and support you from our headquarters in Zurich. Our experts always aim to analyze your individual issue precisely and, if necessary, work with you to find a new solution.

No wonder customers such as Zucchetti or Läderach are enthusiastic about the high quality of our helpdesk.

Whatever your challenge looks like, we look forward to solving it together with you!

Support for Pepper

Purchase Pepper licences

Would you like to purchase a new Pepper licence right away? No problem—this way:

Files to download

In the Pepper Support Portal you’ll find all the files you need for your integration – including informative how-to guides and free test licences.

Reference info

→ How-tos, documentation and test licences

Whether you need integration guides, documentation or free test licences, once you’ve registered, you’ll find everything you need here!

→ Does Pepper support your terminal type?

Would you like to know whether your POS terminal is supported by Pepper? Or which terminal type you should choose? You’ll find the answers here.

→ Answers to the most common questions

Do you have questions about the integration or our Pepper solutions? You’ll find lots of valuable answers in our FAQ section.

→ Is Pepper already integrated into your POS system?

Many POS software vendors have already integrated Pepper into their system. Find out here whether your POS software is one of them.

Support from our experts

You can’t get any further despite the FAQs and our how-tos? No problem! Our support team will help you quickly and easily.

Simply register in the support area, briefly describe your issue and create a ticket.

In emergencies, you can also reach our support team by phone:
+41 44 355 50 83

Monday to Friday:
08:00–12:00 / 13:00–17:00

Harald Tebbe

Support works brilliantly – and that’s critical to our customers’ day-to-day operations.

Harald Tebbe Senior Manager &
Head of SAP Customer Checkout, SAP Read Success Story

Support for Matchbox

Reference info

Do you have questions about Matchbox – the reconciliation software with payment analytics function? You’ll find lots of valuable answers in our FAQ section.

Support from our experts

You can’t get any further despite the FAQs? No problem! Our support team will help you quickly and easily.

Simply register in the support area and briefly describe your issue.

In emergencies, you can also reach our support team by phone:
+41 44 355 50 83

Monday to Friday:
08:00–12:00 / 13:00–17:00

Nadja Kobets

Everything has to work quickly for us. We can’t wait with the postings – even when new payment methods or stores are added. That’s why we’re glad to have such a competent and flexible partner like treibauf!

Nadja Kobets Head of Finance eurotrade Flughafen München Handels-GmbH Read Success Story