Questions and answers
about Pepper
If you cannot find an answer to your question in our FAQs, please do not hesitate to contact our Support desk.
pepper
The models included in the terminal type list have been tested by treibauf. If you would like to use a different model, please get in touch with us so we can carry out a compatibility test for you, if needed.
Yes, if you hold a valid licence to do so.
So we can give you a definite answer, please send the following information to Pepper Support: the POS interface/POS protocol that the terminal is running, the name of the terminal provider and the country in which the terminal is being used.
Yes, Pepper is able to process transactions using gift cards, WeChat Pay, AliPay, Apple Pay, etc.
Windows, Linux and MacOS.
The directory is defined in the file named pepper_config.xml.
On the download portal https://eftdriver.com.
Yes, we have a customer helpdesk in 5 languages providing maintenance and support, and we also offer integration support for Pepper licences during production. For further information about this, please send an email to sales@treibauf.ch.
Full contact details can be found here.
Questions and answers
about Pepper Container
If you cannot find an answer to your question in our FAQs, please do not hesitate to contact our Support desk.
pepper container
Windows, Linux and Raspberry Pi ARM.
On the download portal https://eftdriver.com.
Full contact details can be found here.
Questions and answers
about Matchbox
If you cannot find an answer to your question in our FAQs, please do not hesitate to contact our Support desk.
matchbox
No, you cannot update Matchbox yourself. If you have any questions, our support team will be happy to help you.
Matchbox supports the current versions of Windows Server and also a large number of Linux derivatives, such as Redhat, Ubuntu, Centos and SUSE Linux.
Full contact details can be found here.
Matchbox Support is available from 8.00 to 12.00 a.m. and from 1.00 to 5.00 p.m.
Questions and answers
about Inflagranti
If you cannot find an answer to your question in our FAQs, please do not hesitate to contact our Support desk.
inflagranti
Windows
On the download portal https://eftdriver.com.
Full contact details can be found here.