Too many tasks for too few staff? Hotels are currently facing major challenges due to a lack of specialists. In accounting especially, there are a range of tasks that still tie up a lot of valuable capacities – although proven software solutions exist that automate these tasks and can free up valuable resources.

Automate reconciliation – free up resources in your hotel!

Payment matching – also known as reconciliation – is a particularly labour-intensive area of hotel accounting, if done manually. Matching the different electronic payments is especially laborious – regardless of whether these are (credit) card, mobile or online payments.

A smart tool for automatic payment reconciliation

That’s why more and more hotels and restaurants are turning to Matchbox from treibauf – to ease the burden on their accounting departments and free up valuable resources. The Matchbox reconciliation software automatically reconciles all EFT payments with the corresponding amounts paid into your bank accounts.

A smart tool for automatic payment reconciliation

That’s why more and more hotels and restaurants are turning to Matchbox from treibauf – to ease the burden on their accounting departments and free up valuable resources. The Matchbox reconciliation software automatically reconciles all EFT payments with the corresponding amounts paid into your bank accounts.

«The workload for electronic payment reconciliation has effectively halved in companies that are working with Matchbox.»

Marina Hays
Group Financial Controller,
Michel Reybier Hospitality

This is how automated payment reconciliation from Matchbox works

First, Matchbox imports all the datasets from the PMS, card processors and banks, reorganises them into a common format, reconciles them, draws up the corresponding accounting records fully automatically and then exports them to your ERP or accounting department.
Intelligent suggestions help to resolve any remaining discrepancies quickly – converting them likewise into matches. This means the software can halve the effort that would otherwise be needed for reconciliation – and free up your staff’s valuable capacities for other tasks.

Hotels that are already using Matchbox

Greater transparency for professional sales controlling

And the best bit: Matchbox does far more than reduce your workload by automating your payment reconciliation. The Payment Analytics Center provides an illustrated overview of the composition of all payments and the corresponding structures of the fees incurred for your guests’ electronic payments.

These valuable insights are a key basis for better management of electronic payment fees – and significant cost savings into the bargain.

«The integration of Matchbox into our PMS solves several problems for us at once: the automation provides new capacity at a time when we lack skilled staff. At the same time, the software creates the necessary transparency for effective controlling of our sales.»

Thomas Hildebrand
Director of Finance, IT & Purchasing,
The Living Circle

Fewer errors, greater certainty of clean entries

In addition to the reduced workload due to automated reconciliation and the valuable insights in the Payment Analytics Center, your hotel also gets another benefit from Matchbox that shouldn’t be underestimated: a much greater level of certainty that there are no false entries – even if payment reconciliation is done by staff from a different department (e.g. night desk service).

In addition to the reduced workload due to automated reconciliation and the valuable insights in the Payment Analytics Center, your hotel also gets another benefit from Matchbox that shouldn’t be underestimated: a much greater level of certainty that there are no false entries – even if payment reconciliation is done by staff from a different department (e.g. night desk service).

«With Matchbox we can simply see much quicker if a mistake has been made somewhere. This certainty shouldn’t be underestimated!»

Nadine Friedli
Deputy General Manager / Finance & Administration Director,
The Alpina Gstaad

Which hotels are already using Matchbox?

That many! Find out here how satisfied they are with the reconciliation and payment analytics software – and what’s changed since they’ve been using Matchbox.

4 May 2023 – The lack of specialists is extremely challenging for hotels. The Living Circle hotel group has now made life easier for its accounting staff by automating most of its payment reconciliation processes – using Matchbox and a new interface to the PMS. Continue reading

17 July 2023 – Payment reconciliation of credit card payments used to tie up a lot of valuable resources in the various accounting departments of Michel Reybier Hospitality. After successful automation of the reconciliation processes, the accounting experts can now use their capacities for more exciting tasks. Continue reading

26 October 2023 – Like in many hotels, reconciling different electronic payments also takes a lot of time at «The Alpina Gstaad». Thanks to Matchbox, Nadine Friedli and her team can now see at a glance which payments match – and where they specifically need to take a closer look. Continue reading

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